Whether the objective is to provide information, or respond to your client’s problems, NS Top Talent generates more meaningful dialogue between your company and your customers. Our high-quality human and technological support, ensures a consistent, personalized customer service.

Because NS Top Talent becomes an extension of your company, our agents are fully trained in your products, services and company; always offering a personal level of interaction.

NS Top Talent Telemarketing programs enable selling, promoting and advertising of our clients products or services. At the same time our solutions provide:

• Online Update on clients data base
• Generate new business strategies
• Improve customer service
• Personalize service

NS Top Talent Collection programs are a complete contact solution that guarantees efficiency, productivity and compliance in your collection process.

• Maximizing collection rates on low balance collector accounts.
• Provides automated inbound payment options 24/7
• Payment reminder
• Collection notice; reaching the customer for a “2 day payment”

NS Top Talent works along with its clients selling process, by training and preparing in different selling skills. In combination with our extensive range of communication options, we are able to sell using a variety of contact channels.

• SMS Text messaging
• Email campaign
• Calling to potential customers for a specific marketing campaign
• And more...

By fully using all technally available communication channels, NS Top Talent customer retention and acquisition programs include:

• Win-back programs
• Special promotions
• Information gathering
• Loyalty programs

NS Top Talent has specialized and highly trained professionals for clients that need to provide their customers and users with a more detailed solution to trouble-shooting. This service is always customized and leverages state of the art contact center.

NS Top Talent assist our clients in providing product information, product use information, and technical assistance on web sites that are accessible 24 hours a day, 7 days a week.